SHOW UP NEARBY FAQ

Clear answers before you get started.

Learn how the platform works, which plan fits, what setup requires, and when a human steps in to help.

01

What is Show Up Nearby?

Show Up Nearby helps local field service businesses turn legitimate work activity into consistent, location-based content and a stronger digital footprint.

02

What is Nearby Proof?

Nearby Proof is the separate, secured publishing workspace included with every paid plan. It helps teams turn real job photos, accurate locations, and approved descriptions into content for connected business profiles.

03

Which businesses are the best fit?

The strongest fit is a field service business in the United States or Canada with an active Google Business Profile, legitimate job-site activity, and access to the profile.

04

What do the three plans include?

Presence is $79 per paid location each month, Momentum is $199, and Growth is $299. Their monthly AI allowances are 60, 120, and 250 completed suggestions respectively, and human review arrives within 24, 12, and 1 to 4 business hours. All include Nearby Proof, unlimited seats and the same learning library; Momentum and Growth add reporting, heat maps and human guidance. Growth adds proactive goals and a directory post we write from what you send us. All eight connections are included on every plan. A directory listing itself is free for any business.

05

Which platforms and tools are supported?

Current capabilities include supported social accounts, website widgets, scheduled jobs, team sharing and moderation. Google Reviews requires an authorized Google connection.

06

What happens after payment?

You complete a short onboarding and can enter the dashboard immediately. After required Google Business Profile access is received during working hours, Nearby Proof activation may take up to two business hours.

07

Does Show Up Nearby take ownership of my Google Business Profile?

No. Your business remains the owner. Show Up Nearby receives only the approved working access needed to configure and support the service.

08

What can I do on the web app and phone app?

Nearby Proof runs in your web dashboard on desktop and phone with job capture, platform connections and team access. AI suggestions always require human approval before anything is published. App Store and Google Play apps are coming soon.

09

Can my team have access?

Yes. Plans include unlimited seats. Administrators control invitations and may require approval before team submissions are published.

10

Do you guarantee rankings, calls, leads, or revenue?

No. Google, competition, market conditions, content quality, and customer behavior affect outcomes, so Show Up Nearby does not guarantee rankings, calls, leads, traffic, conversions, or revenue.

11

How does support work?

The AI assistant is available 24/7 for known questions and context gathering. Human follow-up is provided within 24 hours when a person is better suited, and technical work may occur on business days.

12

How do billing, cancellations, and refunds work?

Each location may have its own monthly subscription. Cancellation requests may begin in the dashboard or with support, but a person confirms and completes them. Refunds, credits, disputes, and adjustments require human review.